Chapter 18: Recovery oriented practice

Case Study: Supporting Jane

‘I've been using services now for over 20 years. They sectioned me three times but that was a long while back now. I go to the clinic to get my depot injection every three weeks and I still see the psychiatrist every few months. I used to go to the drop in centre, but they closed it down three years ago. Now they say we have to be socially included. They told me I should go to the college for creative writing, but I liked the teacher and my friends at the drop in. I don't want to go to the college; it's the other side of town and I don't know anyone else who goes. I liked the drop in. We had a good group. Everyone keeps talking about recovery now: they even have a recovery college now. But that makes me panic more. It's just an excuse to stop my benefits. If I recover, they'll make me go to work, won't they?’

What support could you offer?

› Possible answer

  • Use active listening skills to fully emphasise that you hear the emotion that Jane is expressing.
  • Take an interest in the Jane’s creative writing.
  • Discuss her hopes and dreams.
  • Ask if Jane has a recovery or wellbeing plan.
  • Find out more information about the various opportunities on offer.
  • Support Jane to meet new people socially.
  • Make contact with voluntary organisations, including befrienders.
  • Accompany Jane to the college.
  • Acknowledge and talk through Jane’s concerns about her benefits.