Chapter 20: Compassionate communication in mental health care
1. Compassion is the _____ to relieve another’s suffering.
2. Nurses need to be a caring _____ presence.
3. Emotional resilience has been explained as ‘___’.
Answer: Flexible optimism
4. The whole compassion circle is surrounded by _____ (Gilbert 2009).
5. Compassionate care can be conceptualised as a style of _____.
6. Psychosocial wellbeing can be improved by _____ where patients feel known, validated, gain hope, feel worthy, reassured, and comforted.
Answer: Effective communication
7. Within pressurised modern healthcare services the use of ___, ___, ___ (BOE) communication is a pragmatic way in which to achieve warm, compassionate, therapeutic relationships with service users.
Answer: Brief, ordinary effective
