1. Individuals suffering from long-term conditions are 2–3 three times more likely to experience ______.

1. mental health issues
2. chronic pain
3. acute infections
4. poor mobility

2. A case management approach includes ______.

1. holistic assessment, home care package, financial assistance
2. provision of specialist equipment, hospital follow-up and carer support
3. case finding, assessment, care planning, care co-ordination
4. medication management, self-care support and advocacy
5. housing assessment, benefits advice, home care package

3. Patient empowerment involves ______.

1. ensuring the patient can look after themselves
2. developing an inclusive and mutually beneficial relation­ship with patient/clients and carers
3. the patient coming to terms with and effectively dealing with the consequences of their condition/s
4. the patient accepting a passive role in decisions made about their care

4. The three phases of personalized care planning are ______.

1. planning, implementing and reviewing
2. preparing, implementing, evaluating
3. preparing, planning, maintaining
4. planning, evaluating and improving

5. Effective discharge planning processes should ______.

1. start before or on admission
2. be reviewed weekly
3. involve all members of the multi-disciplinary team
4. include a GP home visit