Chapter 43: Commissioning for mental health services
1. What is the commissioning cycle?
- A low temperature programme on a washing machine
- The process of making new buildings serviceable
- A four-step method of contracting health services
- A four-step process for planning and contracting health services
2. When was the purchaser/provider split established in the NHS?
- 1991
- 2001
- 2011
- 1997
3. What were the expected advantages of this market-based approach?
- Drive down costs and raise quality
- Drive down quality
- Drive up costs and reduce quality
- Reduce waste
4. How best can commissioners ensure that service users are actively involved in the commissioning process?
- By involving service users in identifying need and gaps in services
- By circulating leaflets telling service users what will be commissioned
- By providing forums where service users can read about planned developments
- By providing multiple means of involvement at every stage of the process
5. How best can commissioners ensure direct care staff/organisations are actively involved in the commissioning process?
- By ensuring that all stages of the process include meeting and listening to staff
- By providing opportunities to engage and involve staff in all steps of the process
- By asking for data and information on a regular basis
- Through circulating emails that keep everyone informed
6. What key quality would a mental health case manager need to demonstrate?
- A specialist knowledge and understanding of patient pathways
- The ability to monitor the quality of service delivery and know what ‘good’ looks like
- To be able to place service users at the centre of decision making
- To be efficient in keeping records up to date
7. What is the key factor that commissioners need to prioritise in planning services?
- The collaboration of all stakeholders most notably service users and clinical staff
- The demands of the population concerned
- A contractual framework which incentivises innovation
- The needs of the population concerned