Chapter 8: Nonverbal Communication and Culture

1. Expectation violation theory assumes that humans anticipate certain behaviour from the people with whom they interact. Which of the following is NOT a proposition of expectation violation theory?

  1. Expectations may be general to a community or specific to an individual.
  2. When expectations are violated, the violation can exert significant impact on interaction patterns.
  3. Individuals’ definition of personal space is set based on the context they are in, without considering the relationship they have with other communicators.
  4. People evaluate their communication with others in either a positive or negative way depending on the expectation of the interaction.

Answer: C

2. Which of the following statements is NOT true of evolutionary theory of emotion?

  1. Expressions of emotion are functionally adaptive.
  2. Emotions are biologically innate.
  3. People of some cultures do not possess the ability to express emotions.
  4. Facial expressions are one of the most commonly observed nonverbal behaviour.

Answer: C

3. In some cultures, people maintain a closer distance between speakers during a conversation. Which type of nonverbal behaviour does this refer to?

  1. proxemics
  2. olfactics
  3. chronemics
  4. kinesics

Answer: A

4. Which of the following statements is NOT a proposition of expectancy violation theory?

  1. Expectations may be general to a community or specific to an individual.
  2. Individuals’ definition of personal space is set based on the context they are in, irrespective of their relationship with other communicators.
  3. When expectations are violated, the violation can exert significant impact on interaction patterns.
  4. People evaluate their communication with others in either a positive or negative way depending on the expectation of the interaction.

Answer: B

5. Which of the following categories of body language do facial expressions fall into?

  1. illustrators
  2. affect displays
  3. emblems
  4. adaptors

Answer: B

6. Nonverbal specialists analyse whether the nonverbal cues are consistent with the verbal content to identify lying. Which of the following concepts best describes the technique used?

  1. detecting
  2. searching
  3. norming
  4. leaking

Answer: C

7. Which of the following statements is true of the complementing function of nonverbal codes?

  1. A nonverbal message can add information to the verbal message.
  2. A nonverbal message contradicts the verbal message.
  3. A nonverbal message replaces the verbal message.
  4. A nonverbal message strengthens the verbal message.

Answer: A

8. Which of the following statements best characterizes high-context cultures?

  1. Meaning is explicitly expressed in words.
  2. Listeners are expected to know how to interpret the message.
  3. Information to be shared is explained explicitly in words.
  4. Information about procedure is explicitly communicated.

Answer: B

9. Speaking loudly indicates strength to Arabs. Which type of nonverbal behaviour does this example illustrate?

  1. chronemics
  2. haptics
  3. paralanguage
  4. kinesics

Answer: C

10. At yum cha place, it is customary to see people tap the table with two or three fingers when someone is pouring tea into their cup. What meaning does this nonverbal code communicate?

  1. more tea, please
  2. thank you
  3. please stop
  4. tea too hot

Answer: B