Chapter 01: Knowledge

Tsoukas, H. (2011) “How should we understand tacit knowledge? A phenomenological view”, in Easterby-Smith, M. & Lyles, M.A. (Editors), (2011), Handbook of Organizational Learning and Knowledge Management, Blackwell Publishing, Hong Kong, pp. 453–476. 

This book provides insight into tacit knowledge and also the product versus practice debate.

Blackler, F. (1995) “Knowledge, knowledge work and organizations: an overview and interpretation”, Organization Studies, vol. 16:6, pp. 1021–1046.

The article introduces an alternative perspective of knowledge (or, more appropriately, knowing) analyzed as an active process that is mediated, situated, provisional, pragmatic and contested.

Chia R. and Holt, R. (2008) “On managerial knowledge”, Management Learning, vol. 39:2, pp. 141–158.

This article investigates what it means for a manager to be knowledgeable.

Aspers, P. (2006) “Contextual knowledge”, Current Sociology, vol. 54:4, pp. 745–763.

The purpose of this article is to study contextual knowledge. The suggested approach enables us to better understand and research creative aesthetic work and aesthetic workers’ knowledge.

Edmondson, A.C., Winslow, A.B., Bohmer, R.M.J., and Pisano, G.P. (2003) “Learning how and learning what: effects of tacit and codified knowledge on performance improvement following technology adoption”, Decision Sciences, vol. 34:2, pp. 197–223 (please note that this content is behind a paywall).

An alternative perspective from operations management.