Chapter 06: Measuring and Managing Knowledge Loss

Schmitt, A., Borzillo, S., and Probst, G. (2011) “Don’t let knowledge walk away: knowledge retention during employee downsizing”, Management Learning, vol. 43:1, pp. 53–74.

This article develops a comprehensive framework to explore the relationships between employee downsizing and knowledge retention.

Massingham, P. (2018) “Measuring the impact of knowledge loss: a longitudinal study”, Journal of Knowledge Management, vol. 22:4, pp. 721–758 (please note this content is behind a paywall).

This article provides further details on measuring knowledge loss.

DeLong, D.W. (2004) Lost Knowledge: Confronting the Threat of an Ageing Workforce, Oxford University Press, Oxford.

This book provides further details on comprehensive knowledge loss text.

Martins, E.C. and Meyer, H.W.J. (2012) “Organizational and behavioural factors that influence knowledge retention”, Journal of Knowledge Management, vol. 16:1, pp. 77–96 (please note this content is behind a paywall).

This article provides further details on recent knowledge loss model.