Chapter 12: International Business Management

Bartlett, C., Ghoshal, S., and Birkinshaw, J. (2004) Transnational Management: Text, Cases, and Readings in Cross-Border Management, 4th edition, McGraw-Hill Irwin, New York, NY.

This book examines transnational strategy.

Dunlap, D., Marion, R., and Friar, J. (2013) “The role of cross-national knowledge on organizational ambidexterity: a case of the global pharmaceutical industry”, Management Learning, vol. 45:4, pp. 458–476.

This article examined how cross-national knowledge affected the creation of exploitative (incremental) and explorative (breakthrough) types of technological innovations both of which are necessary for organizational ambidexterity.

Hughes, C. (2012) “Introducing offshore support: establishing a Knowledge Management Centre of Excellence at KPMG”, Business Information Review, vol. 29:1, pp. 29–33.

KPMG introduced a new central knowledge function in late 2009. Clear value drivers were identified at the outset of operations in order to provide direction as resources and services were built out. Operations have scaled to meet demand over the initial eighteen-month period and the team is now fifty members strong. The experience of the start-up phase has provided learning opportunities that help the operation to evolve and continuously improve, and underpin the ambition to provide high quality, cost-effective augmentation of KPMG’s knowledge initiatives

Levy, O., Beechler, S., Taylor, S., and Boyacigiller, N.A. (2007) “What we talk about when we talk about ‘global mindset’: managerial cognition in multinational corporations”, Journal of International Business Studies, vol. 38:2, pp. 231–258 (please note this content is behind a paywall).

This article explains further the global manager and the global mindset.

Morris, S., Snell, S., and Björkman, I. (2016) “An architectural framework for global talent management”, Journal of International Business Studies, vol. 47:6, pp. 723–747 .

This article examines international human resource management and the transnational strategy.

Schleimer, S.C. and Pedersen, T. (2014) “The effects of MNC parent effort and social structure on subsidiary absorptive capacity”, Journal of International Business Studies, vol. 45:3, pp. 303–320 (please note this content is behind a paywall).

This article examines social capital and absorptive capacity strategy.