Social Media Marketing
Third Edition
Chapter 3: Network Structure and Group Influences in Social Media
- Barry Wellman, “Physical Place and Cyberplace: The Rise of Personalized Networking,” International Journal of Urban and Regional Research, 24:2 (2001), 227–52.
- Nicole Ellison and Danah Boyd, “Sociality through Social Network Sites,” in William H. Dutton (ed.), The Oxford Handbook of Internet Studies (Oxford: Oxford University Press, 2013), pp. 151–72.
- Alexandra Marin and Barry Wellman, “Social Network Analysis: An Introduction,” in John Scott and Peter J. Carrington (eds), The Sage Handbook of Social Network Analysis (London: Sage, 2011), pp. 11–25.
- C. Haythornthwaite, “Social Networks and Internet Connectivity Effects,” Information, Communication & Society, 8 (2005), 125–47; Nathan Miczo, Theresa Mariani, and Crystal Donahue, “The Strength of Strong Ties: Media Multiplexity, Communication Motives, and the Maintenance of Geographically Close Friendships,” Communication Reports, 24:1 (2011), 12–24.
- Fiona MacDonald, “Are We Really All Connected by Just Six Degrees of Separation? Here’s What Science Has to Say,” 27 August 2015, www.sciencealert.com/are-we-all-really-connected-by-just-six-degrees-of-... (accessed June 12, 2017).
- Ibid.
- T.B. Sheridan, “Further Musings on the Psychophysics of Presence,” Presence: Teleoperators and Virtual Environments, 5 (1994), 241–6.
- Matthew Lombard and Theresa Ditton, “At the Heart of It All: The Concept of Presence,” Journal of Computer Mediated Communication, 3:2 (1997), http://jcmc.indiana.edu/vol3/ issue2/lombard.html (accessed December 31, 2010).
- K. Knorr-Cetina, “Sociality with Objects: Social Relations in Postsocial Knowledge Societies,” Theory, Culture & Society, 14:4 (1997), 1–30.
- Ibid.
- Michael Morris, Ying-yi Hong, Chi-yue Chiu, and Zhi Liu, “Normology: Integrating Insights about Social Norms to Understand Cultural Dynamics,” Organizational Behavior and Human Decision Processes, 129 (2015), 1–13.
- Leonie Rösner and Nicole C. Krämer, “Verbal Venting in the Social Web: Effects of Anonymity and Group Norms on Aggressive Language Use in Online Comments,” Social Media and Society, 2:3 (2016), http://journals.sagepub.com/stoken/rbtfl/qQDiFf4st8yRSZtXESYN/pdf/10.117... (accessed July 3, 2017).
- Luis Gerardo Mojica, “Modeling Trolling in Social Media Conversations,” (2016) arXiv:1612.05310 [cs.CL].
- Adrian Chen, “Unmasking Reddit’s Violentacrez, the Biggest Troll on the Web,” The Daily Dot, December 11 2015, www.dailydot.com/news/unmasking-violentacrez-biggest-reddit-troll (accessed July 3, 2017).
- “When to Ban Social Media Trolls and Prevent Harassment,” Adweek, January 27, 2017, www. adweek.com/digital/peter-friedman-liveworld-guest-post-trolls (accessed July 3, 2017).
- K. Rost, L. Stahel, and B.S. Frey, “Digital Social Norm Enforcement: Online Firestorms in Social Media,” PLoS ONE, 11:6 (2016).
- David Brooks, “The Shame Culture,” New York Times, March 2, 2016, www.nytimes. com/2016/03/15/opinion/the-shame-culture.html?_r=0 (accessed July 3, 2017).
- Rösner and Krämer, “Verbal Venting in the Social Web.”
- Douglas Holt, “Branding in the Age of Social Media,” Harvard Business Review, March 2016, https://hbr.org/2016/03/branding-in-the-age-of-social-media (accessed July 3, 2017).
- R.P. Bagozzi, and U.M. Dholakia, “Intentional Social Action in Virtual Communities,” Journal of Interactive Marketing, 16:2 (2002), 2–21.
- Sheridan, “Further Musings on the Psychophysics of Presence.”
- J.R. Brodie, L. Hollebeek, B. Juric, and A. Ilic, “Consumer Engagement: Conceptual Domain, Fundamental Propositions and Implications for Research”, Journal of Service Research, 14:3 (2011), 252–71.
- Geoffrey G. Parker, Marshall W. Van Alstyne, and Sangeet Paul Choudary, Platform Revolution: How Networked Markets Are Transforming the Economy—and How to Make Them Work for You (New York: W.W. Norton & Company, 2016).
- James S. Coleman, “Social Capital in the Creation of Human Capital,” The American Journal of Sociology, 94 (1988), 95–120.
- Nicole Ellison, Charles Steinfield, and Cliff Lampe, “The Benefits of Facebook ‘Friends:’ Social Capital and College Students’ Use of Online Social Network Sites,” Journal of Computer-Mediated Communication, 12 (2007), 1143–68.
- John Cannarella and Joshua Spechler, “Epidemiological Modeling of Online Social Network Dynamics,” January 2014, working paper, Princeton University, http://arxiv.org/pdf/1401.4208. pdf (accessed January 27, 2014).
- Ibid.
- Josh Constine, “Facebook Hilariously Debunks Princeton Study Saying It Will Lose 80% Of Users,” TechCrunch, January 23, 2014, https://techcrunch.com/2014/01/23/facebook-losing-users-princeton-losing... (accessed July 3, 2017).
- Lee Rainie, John Horrigan, Barry Wellman, and Jeffrey Boase, “The Strength of Internet Ties,” Pew Internet & American Life Project, January 25, 2005, www.pewinternet.org/Reports/2006/ The-Strength-of-Internet-Ties.aspx (accessed June 23, 2010).
- McKinsey & Company, “The Strength of Weak Ties,” Report, www.mckinsey.com/insights/high_ tech_telecoms_internet/the_strength_of_weak_signals?cid=other-eml-nsl-mip-mck-oth-1403 (accessed February 12, 2014).
- Fred Stutzman, “Activating Latent Ties,” May 2007, http://chimprawk.blogspot.com/2007/05/ activating-latent-ties.html (accessed December 31, 2010).
- Ellison, Steinfield, and Lampe, “The Benefits of Facebook ‘Friends.’”
- Matteo Fusco, “That Time Casey Neistat Saved a Human Life Thanks to his Masterful Communication,” Medium, September 30, 2016, https://medium.com/@matteofusco/that-time-casey-neistat-saved-a-human-li... (accessed July 3, 2017); Marlan’s GoFundMe campaign is closed but you can read more about his sister and see the final campaign results at www.gofundme.com/2rckwss (accessed July 3, 2017).
- Ed Keller and Jon Berry, The Influentials (New York, Simon & Schuster, 2003).
- Ibid.
- J.R.P. French and B. Raven, “The Bases of Social Power,” in D. Cartwright and A. Zander (eds), Group Dynamics (New York: Harper & Row, 1959).
- Shahid Ali Chaudhry and Waseem Irshad, “Opinion Leadership and Its Role in Buyer Decision Making,” Academy of Contemporary Research Journal, 2:1 (2013), 16–23; Raghuram Iyengar, Christophe Van den Bulte, John Eichert, Bruce West, and Thomas W. Valente, “How Social Networks and Opinion Leaders Affect the Adoption of New Products,” New Theories, 3:1 (2011), 17–25.
- Marwick, and D. Boyd, “To See and Be Seen: Celebrity Practice on Twitter,” Convergence, 17:2 (2011), 139–58.
- Susie Khamis, Lawrence Ang, and Raymond Welling, “Self-Branding, ‘Micro-Celebrity’ and the Rise of Social Media Influencers,” Celebrity Studies (2016), 1–18.
- Edelman Digital, 2017 Trends Report, http://edelmandigital.com/wp-content/uploads/2016/12/ 2017-Edelman-Digital-Trends-Report.pdf (accessed June 12, 2017).
- Heather Saul, “Instafamous: Meet the Social Media Influencers Redefining Celebrity,” The Independent, 27 March 2016, www.independent.co.uk/news/people/instagram-model-natasha-oakley-iskra-l... (accessed July 3, 2017).
- Linqia, The Value of Influencer Content 2017, www.linqia.com/wp-content/uploads/2017/04/ The-Value-of-Influencer-Content-2017_Final_Report.pdf (accessed June 12, 2017).
- Ibid.
- Ibid.
- “Toddler Playdate with Gerber Lil’ Beanies,” Mommy Hates Cooking, www.mommyhatescooking. com/toddler-playdate-gerber-lil-beanies (accessed July 3, 2017); “Toddler Snacking with Gerber Lil’ Beanies,” Mom Without Labels, September 25, 2016, http://momwithoutlabels.com/ (accessed July 3, 2017); “Fuel Playtime All Summer with Gerber Lil’ Beanies!” Not Quite Susie Homemaker, June 24, 2016, www.notquitesusie.com/2016/06/fuel-playtime-summer-gerber-lil-beanies.html (accessed July 3, 2017).
- Linqia, The Value of Influencer Content 2017.
- Elihu Katz and Paul F. Lazarsfeld, Personal Influence: The Part Played by People in the Flow of Mass Communication (New York: The Free Press, 1955).
- Douglas R. Pruden and Terry G. Vavra, “Controlling the Grapevine,” MM (July–August 2004): 23–30.
- BzzAgent, http://about.bzzagent.com/word-of-mouth/index/about-bzzagent (accessed December 31, 2010).
- Keller Fay, “Engagement Labs Launches New TotalSocial™ Measurement Solution,” Engage mentlabs, August 9, 2016, www.engagementlabs.com/press/engagement-labs-launches-new-totalsocial-me... (accessed July 3, 2017).
- Deena Amato-McCoy, “Study: User-Generated Content Influences Most Purchase Decisions,” Chain Store Age, June 19, 2017, www.chainstoreage.com/article/study-user-generated-content-influences-mo... (accessed July 3, 2017).
- Ana Babić Rosario, Francesca Sotgiu, Kristine De Valck, and Tammo H.A. Bijmolt, “The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors,” Journal of Marketing Research, 53:3 (2016), 297–318.
- Ibid.
- Chip Walker, “Word-of-Mouth,” American Demographics (July 1995), 38–44; Albert M. Muñiz, Jr., Thomas O’Guinn, and Gary Alan Fine, “Rumor in Brand Community,” in Donald A. Hantula (ed.), Advances in Theory and Methodology in Social and Organizational Psychology: A Tribute to Ralph Rosnow (Mahwah, NJ: Erlbaum, 2005).
- Kelly Hewett, William Rand, Roland T. Rust, and Harald J. van Heerde, “Brand Buzz in the Echoverse,” Journal of Marketing, 80:3 (2016), 1–24.
- David Dubois, Andrea Bonezzi, and Matteo De Angelis, “Sharing with Friends Versus Strangers: How Interpersonal Closeness Influences Word-of-Mouth Valence,” Journal of Marketing Research, 52:5 (2016), 712–27.
- “Introducing Peer Influence Analysis: 500 Billion Peer Impressions Each Year,” Empowered, April 20, 2010, http://forrester.typepad.com/groundswell/2010/04/introducing-peer-influe.... html (accessed December 31, 2010).
- Malcolm Gladwell, The Tipping Point (Boston, MA: Little, Brown, 2000).
- Ibid.
- “The History of RickRolling: Infographic,” Huffington Post, June 1, 2010, www.huffingtonpost. com/2010/06/01/the-history-of-rickrollin_n_596064.html (accessed December 31, 2010).
- Mark Patinkin, “Mass. Cyberbullying Verdict Sends Right Message,” Providence Journal, June 17, 2017, www.providencejournal.com/news/20170617/mark-patinkin-mass-cyberbullying... (accessed July 3, 2017).
- Ditch The Label, “Cyberbullying and Hate Speech,” Brandwatch, 2016, www.brandwatch.com/ dtl-cyberbullying-viz-2016 (accessed July 3, 2017).
- K. Eichorn, “Cyberbullying Triples According to New McAfee ‘2014 Teens and the Screen Study,’” McAfee, June 3, 2014, www.mcafee.com/us/about/news/2014/q2/20140603-01.aspx (accessed July 3, 2017).
- Valerie A. Earnshaw, Marc N. Elliott, Sari L. Reisner, Sylvie Mrug, Michael Windle, Susan Tortolero Emery, Melissa F. Peskin, and Mark A. Schuster, “Peer Victimization, Depressive Symptoms, and Substance Use: A Longitudinal Analysis,” Pediatrics, May 2017, http://pediatrics.aappublications. org/content/early/2017/05/04/peds.2016-3426 (accessed July 3, 2017).
- Ibid.
- Gary Namie, 2017 WBI U.S. Workplace Bullying Survey, Workplace Bullying Institute, www.work placebullying.org/wbiresearch/wbi-2017-survey (accessed July 3, 2017).
- Kaitlin Reilly, “Lady Gaga Explains Why Cyberbullying Is Such a Problem,” Refinery29, June 29, 2017, www.refinery29.com/2017/06/161518/lady-gaga-internet-trolls-advice-cyber... (accessed July 3, 2017).
- Ditch The Label, “Cyberbullying and Hate Speech.”
- Nicholas Brody and Anita L. Vangelisti, “Cyberbullying: Topics, Strategies, and Sex Differences,” Computers in Human Behavior, 75 (2017), 739–48.
- Josh Pasek, Eian More, and Daniel Romer, “Realizing the Social Internet? Online Social Networking Meets Offline Civic Engagement,” Journal of Information Technology & Politics, 6:3–4 (2009), 197–215.
- Keith Hampton, Lauren Sessions, Lee Rainie, and Kristen Purcell, “Social Networking Sites and Our Lives,” Pew Research Center, June 16, 2011, www.pewinternet.org/2011/06/16/social-net working-sites-and-our-lives (accessed July 3, 2017).