Journal Articles

Haenlein, M. and Kaplan, A. (2019) ‘A brief history of artificial intelligence: on the past, present, and future of artificial intelligence’, California Management Review, 61(4): 5–14.

A detailed look into AI. The past, present and future of AI are discussed in the article. Students can start reading this article first to have sufficient background on the topic.

Metcalf, L., Askay, D.A. and Rosenberg, L.B. (2019) ‘Keeping humans in the loop: pooling knowledge through artificial swarm intelligence to improve business decision making’, California Management Review, 61(4): 84–109.

This article discusses AI and its role and use in decision making. This article provides information about the role of humans along with the developments of AI for decision making. Therefore, it addresses a common question, which was mentioned in the chapter, about decision making in the future when AI is more advanced, along with the role of humans.

Shrestha, Y.R., Ben-Menahem, S.M. and Von Krogh, G. (2019) ‘Organizational decision-making structures in the age of artificial intelligence’, California Management Review, 61(4): 66–83.

The article complements the discussion about decision making using AI. Interaction of humans and AI are discussed regarding decision making.

Tambe, P., Cappelli, P. and Yakubovich, V. (2019) ‘Artificial intelligence in human resources management: challenges and a path forward’, California Management Review, 61(4): 15–42.

The role of AI in the HR domain is explained. Potential challenges as well as HR operations using AI are discussed.