Journal Articles
The article provides a general overview about wicked problems with some common dimensions. Although the article focuses on the policy and management about wicked problems (and strategies for dealing with them), it provides useful insight into solving difficult problems. The article provides complementary information to decision making from a different perspective for the readers interested in policy side of decision making.
The article explains a recent incident: the Deepwater Horizon oil spill. While there is some discussion about tools and analytical frameworks used in this case, discussion about the technologies provides a connection to Chapter 10, where emerging technologies are discussed.