Welcome to the Instructor Teaching Site

This site is intended to enhance your use of Designing and Managing Programs by Peter M. Kettner, Robert M. Moroney, and Lawrence L. Martin. All the materials on this site are especially geared toward increasing your effectiveness with this material and for maximizing the potential for your students to learn.

The Fifth Edition of the classic Designing and Managing Programs for human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. The authors, all leaders in the field, incorporate the principles of effectiveness-based planning as they address the steps of designing, implementing, and evaluating a human services program at the local agency level. Meaningful examples at every stage of the process—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world.


We gratefully acknowledge Peter M. Kettner, Robert M. Moroney, and Lawrence L. Martin for writing an excellent text, and we thank Dr. Kettner for creating the suggested assignments on this site. Special thanks are also due to Sandra Handwerk and Susan Wozenski for developing the ancillaries on this site.