Video & Critical Thinking Questions

Watch over 50 videos featuring discussions of key concepts and role-plays of key skills and theory to help you bring these to life. Each video comes with questions that help you to extend your knowledge of a topic.

You will find your access code for these videos and questions on the inside front copy of your book.

Click on one of the padlocked chapters on the left and follow these steps to redeem your code:

1. Click 'Create a new account'

create account page

2. Go back to the online resources page for your textbook and click on aorange padlock icon.

3. Insert your code and click 'Redeem'

* Please note the code is case sensitive.

You will have access to these videos for the life of the current edition of this textbook.