This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

IBM Study: Making Change Work – 2.57 minutes
Interesting discussion of IBM study that only 60% of change projects succeed. Discusses factors that seem to increase the chances for success.

For more information, see the following webpage for a link to the IBM report that is the focus of the video: http://www-935.ibm.com/services/us/gbs/bus/html/gbs-making-change-work.html

Social Entrepreneurs: Pioneering Social Change – 9:03 minutes
Video focused on social change through social entrepreneurship. It first focuses on Muhammad Yunus initiation of microfinancing in Bangladesh and talks about how social entrepreneurship has led to social movements that have significantly improved people’s lives. The essential message is that the ability to lead change in society is broadly based.

Did You Know 2013 – 4:56 minutes
Excellent video to visualize the rate of change in the environment, which we all have to deal with. 

Intro to Change Management – 3:28
Intro change management based on the premise that organizations must adapt or die.

The day I stood up alone - 7:20 minutes
Photographer Boniface Mwangi wanted to protest against corruption in his home country of Kenya. So he made a plan: He and some friends would stand up and heckle during a public mass meeting. But when the moment came ... he stood alone. What happened next, he says, showed him who he truly was. As he says, "There are two most powerful days in your life.  The day you are born, and the day you discover why.”

Roselinde Torres: What it takes to be a great leader - 9:19
The world is full of leadership programs, but the best way to learn how to lead might be right under your nose. In this clear, candid talk, Roselinde Torres describes 25 years observing truly great leaders at work, and shares the three simple but crucial questions would-be company chiefs need to ask to thrive in the future.

Margaret Heffernan: Dare to disagree - 12:56
Most people instinctively avoid conflict, but as Margaret Heffernan shows us, good disagreement is central to progress. She illustrates (sometimes counterintuitively) how the best partners aren’t echo chambers — and how great research teams, relationships and businesses allow people to deeply disagree.

Ricardo Semler: How to run a company with (almost) no rules - 21:42
What if your job didn’t control your life? Brazilian CEO Ricardo Semler practices a radical form of corporate democracy, rethinking everything from board meetings to how workers report their vacation days (they don’t have to). It’s a vision that rewards the wisdom of workers, promotes work-life balance — and leads to some deep insight on what work, and life, is really all about. Bonus question: What if schools were like this too?

This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

Overview of How Organizations Change – Henrik Marten. - 3.54 minutes
Overview of how to effect a single change in an organizations. Presentation by Henrik Marten provides his overview of how organizations should approach change.

The Change Cycle – 3:25 minutes
Publisher Berrett-Koehler’s Change Authors Series - Sets out a change cycle model to help people think about how they are dealing with change - BK Business Book by Ann Salerno and Lillie Brock.

Lewin’s 3 Step Model – 9:32
An overview of Lewin’s three step process: unfreeze, change, refreeze.

Margaret Heffernan: Dare to Disagree – 12:56 minutes
Margaret Heffernan, a former CEO of 5 companies, talks about the importance of disagreement to progress.  She asserts that openness itself doesn’t drive change.

Clay Shirky: How cognitive surplus will change the world - 13:07
Clay Shirky looks at "cognitive surplus" — the shared, online work we do with our spare brain cycles. While we're busy editing Wikipedia, posting to Ushahidi (and yes, making LOLcats), we're building a better, more cooperative world.

Liza Donnelly: Drawing on humor for change - 6:42
New Yorker cartoonist Liza Donnelly shares a portfolio of her wise and funny cartoons about modern life -- and talks about how humor can empower women to change the rules.

Omar Ahmad: Political change with pen and paper - 6:07
Want your local politician to pay attention to an issue you care about? Take this tip from Omar Ahmad, the beloved former mayor of San Carlos, California: Send a monthly handwritten letter. Old-fashioned correspondence, he shows, is more effective than email, phone — or even writing a check. Listen for his four simple steps to writing a letter that works.

This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

How Organizations Change – Henrik Marten. - 7.07 minutes
Presentation by H. Marten on change focuses on the obstacles for learning within organizations and their negative impact on organizational change.

Eddie Obeng: Smart Failure for a Fast-Changing World – 12:33 minutes
Obeng talks about our ever changing world, how our learning has changed and the importance of smart failure

Toby Eccles: Invest in social change - 10:03
Here's a stat worth knowing: In the UK, 63% of men who finish short-term prison sentences are back inside within a year for another crime. Helping them stay outside involves job training, classes, therapy. And it would pay off handsomely — but the government can't find the funds. Toby Eccles shares an imaginative idea for how to change that: the Social Impact Bond. It's an unusual bond that helps fund initiatives with a social goal through private money — with the government paying back the investors (with interest) if the initiatives work.

Embracing Change -18:03
Jason Clarke talks about typical reasons offered for not pursuing the change and how to respond in order to promote the embracing of change. Framing, engagement, and the pursuit of meaningful change play very important roles in mobilizing, overcoming cynicism, and facilitating positive responses to change.

This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

Seth Godin on the Tribes We Lead – 17:24 minutes  
One of the TED Talks – many of which have relevance to a change course. This one focuses on emergent change through networks of people connected (often through social media) with ideas that resonate with them.

David Logan: Tribal Leadership – 16:36
This video focuses on five kinds of tribes that people naturally form and how they influence behavior.

How Organizations Change – Henrik Marten. - 6.05 minutes
This final installment focuses on how to enhance an organization’s ability to learn and change. Matters of the fear of making mistakes, leading by example, rewarding mistakes so that lessons can be learned from them and change advanced.

Positive Work Cultures and Leading Change – 3.20 minutes
Patrick Dixon speaks on how to lead by communicating meaning and connectedness to advance change.

The Importance of Urgency – 10:42 minutes 
Harvard Business Interview with Kotter on his book about the need of urgency and how it relates to org. change. 

Caly Fiorina: the Dynamics of Change and Fear – 3.54 minutes
Fiorina talks at Stanford about the impact of fear on enabling change, the power of the status quo and the importance of vision in overcoming these factors.

Five Readiness Factors for Organizational Change – 1:05 minutes
A quick run through of five factors that indicate an organization’s readiness for change.

Margaret Heffernan: The dangers of "willful blindness" -14:38
Gayla Benefield was just doing her job — until she uncovered an awful secret about her hometown that meant its mortality rate was 80 times higher than anywhere else in the U.S. But when she tried to tell people about it, she learned an even more shocking truth: People didn’t want to know. In a talk that’s part history lesson, part call-to-action, Margaret Heffernan demonstrates the danger of "willful blindness" and praises ordinary people like Benefield who are willing to speak up. (Filmed at TEDxDanubia.)

Emily Pilloton: Teaching design for change -16:43
Designer Emily Pilloton moved to rural Bertie County, in North Carolina, to engage in a bold experiment of design-led community transformation. She's teaching a design-build class called Studio H that engages high schoolers' minds and bodies while bringing smart design and new opportunities to the poorest county in the state.

Conformity - Dead Poets Society movie scene - 2:10
This is a scene about conformity from the movie 'Dead Poets Society' starring Robin Williams as the teacher at a traditionalist school. I love the retort by Charlie 'Nuwanda' Dalton character at the end of the video.

This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

Nicholas Negroponte: The Vision Behind One Laptop Per Child 18:24 minutes
A TED talk by Negroponte, discussing the change initiative of “One Laptop Per Child” and the type of impact it is having on marginalized children and their families by extending their access to learning and the subsequent opportunities this gives rise to.

Teaching Design for Change – Emily Pilloton – 16.44 minutes
This TED talk focuses on bringing design and public education together to bring about community engagement (beginning with the teachers and students) and change in rural communities. As such, it shows how structural (systems level) and process changes can be deployed to bring about community change in disadvantaged areas.

Transforming Giants – 9:30 minutes
HBR interview of Rosebeth Moss Kanter on how corporate giants like IBM, Nokia, Banco Real etc transform themselves to become more agile, nimble and responsive to local conditions. Issues related to the purpose and values of the organization lie at the center of developing flexibility, adaptiveness, and employee engagement. 

New Leadership and Organizational Change at Google – 1.39 minutes
Eric Schmidt briefly discusses what changes he had to make at Google when he got hired as CEO.

This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

GM's Edgar Schein on Corporate Culture - 3:18
Thoughts on corporate culture.

Change – Deal With It – 0:37 minutes
Short, humorous video of squirrel overcoming barriers.

Stakeholder Analysis Video – 9:00 minutes.
Video of University of Cincinnati students running an actual stakeholder analysis meeting with members of the community of Madisonville. Provides an example of how to both do the analysis and manage the meeting process with the stakeholders.

The Importance of Learning in Organizations  - 10:04 minutes
HBR interview with David Garvin and Amy Edmondson about the importance of becoming a learning organization. Focus is on creating, acquiring, interpreting, transferring and retaining knowledge and then acting on that knowledge by modifying what they do, and enhancing the rate of learning. It builds the foundation for successfully changing in response to external changes. 

Leadership and Emergent Change – Lessons From the Dancing Guy 2:58 minutes
Interesting short video showing leadership, early adopters and emergent behavior. Demonstrates the importance of how the process begins, the critical importance of early adopters with the courage to follow, and what happens once the tipping point. 

News Report on The Zappos Co – a high commitment workplace – 9:16 minutes
Interesting story reported on Nightline, of a high commitment work culture in a call center and distribution environment.  Could be used to set the scene for the call center case (Travelink Solutions) contained in the book. It started with a high commitment culture which then was seriously damaged through subsequent management decisions. 

Real Time Strategic Change  - 4.03 minutes
Publisher Berrett-Koehler’s Change Authors Series - How to involve and engage the entire organization in large scale organization change in a rapid fashion - BK Business Book by Robert W. Jacobs.

Eric Liu: Why ordinary people need to understand power - 17:15
Far too many Americans are illiterate in power — what it is, how it operates and why some people have it. As a result, those few who do understand power wield disproportionate influence over everyone else. “We need to make civics sexy again,” says civics educator Eric Liu. “As sexy as it was during the American Revolution or the Civil Rights Movement.” Far too many Americans are illiterate in power — what it is, how it operates and why some people have it. As a result, those few who do understand power wield disproportionate influence over everyone else. “We need to make civics sexy again,” says civics educator Eric Liu. “As sexy as it was during the American Revolution or the Civil Rights Movement.”

Linda Hill: How to manage for collective creativity - 17:17
What's the secret to unlocking the creativity hidden inside your daily work, and giving every great idea a chance? Harvard professor Linda Hill, co-author of "Collective Genius," has studied some of the world's most creative companies to come up with a set of tools and tactics to keep great ideas flowing — from everyone in the company, not just the designated "creatives." Creative abrasion that leverages diversity and conflict, creative agility to refine ideas, and creative resolution are seen as key attributes of organizations that successfully innovate. Leadership in these organizations act as social architects and create the innovative space that allows innovation occur.

Simon Sinek: How great leaders inspire action - 18:04
Simon Sinek has a simple but powerful model for inspirational leadership all starting with a golden circle and the question "Why?" His examples include Apple, Martin Luther King, and the Wright brothers ... (Filmed at TEDxPugetSound.)

This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

Responding to Change – 3:46 minutes
Briefly explores responses to change beyond your control and argues that some responses are healthier than others – done through still shots, music and text overlay.

When You Change the Way You Look at Things, the Things You Look at Change – Wayne Dyer – 3:37 minutes
How we look at the world has a large impact on the world you will create for yourself. Expectations influence perception, actions and the interpretation of reactions. Change at the individual level essentially starts with how we look at and interpret the world and our ability to impact on it.

Ken Blanchard - Change Strategy and Recipients of Change – 2:09 minutes
 “Ken talks about the reality of change in an organization, and why information-sharing, personal concerns, and implementation are the top issues people have when change comes up in their company.” He makes a useful point that the tendency by managers to first point out the benefits of a proposed change is not useful if they haven’t addressed the three major concerns above that most recipients of change have. 

David Letterman Visit to GE After They Bought the Network – 5:35 minutes
Classic video of Letterman’s visit to GE headquarters in an attempt to meet his new bosses and deliver a fruit basket. Can be used to comical introduction to recipients of change, including how our actions influence the reactions of others.

Video Related to Resistance to Change - 4.28 minutes
Presentation by Rick Maurer. Discusses three reasons why people resist change (I don’t get it; I don’t like it; I don’t like you).

John Kotter – Resistance to Change – 3:36 minutes
Kotter’s advice on dealing with people who are resistant to change.

Resistance to Change – Isn’t it Obvious? – 6.14 minutes
Animated video on the topic of resistance and how to respond in ways that enhance the likelihood of acceptance and engagement in the change. 

The O’Shea Report – corporate Weather Forecast – 1:30 minutes
Funny video on organizational change from a recipient’s perspective, set as a weather report.

Change is Everybody's Business – 4:20 minutes
Publisher Berrett-Koehler’s Change Authors Series - Investigates choices people make concerning change and how they respond: people can follow and implement; can try to influence change; or can reject the change. As a result, people have a lot of power concerning change. It focuses on helping people understand the beliefs they have about change and understand them, take charge of yourself and use change as an opportunity to develop themselves, and there are actions and skills that will make them more powerful players within the process.  BK Business Book by Pat McLagan.

The ‘X’ Model of Employee Engagement – 7:44
This video defines employee engagement by seeing employees in different categories.  The video describes how to create a more engaged workforce based on those categories.

Dan Pink: The Puzzle of Motivation – 18:36
TED Talk by Al Gore’s former speechwriter about the fundamental disconnect between what science knows and how businesses act.

Three Myths of Behavior Change - What You Think You Know That You Don't: Jeni Cross at TEDxCSU - 18:31
In this excellent video, Jeni Cross argues that our common sense about change is the greatest impediment to change. How to frame information (e.g., loss vs gain), make it tangible, personal (know your audience) and anchored in social interaction significantly increases willingness to change and follow through on it. Changing behaviors to change attitudes, setting behavioral expectations to create follow through, and connecting with values and social norms that are visible and congruent with the desired changes really help.  

Uncovering Motivation and Overcoming Ambivalence - 4:01
Margaret Moore talks about how to deal with ambivalence that is keeping people from acting and help them become motivated to move in the desired direction.

The Big Bang Theory - Sheldon hates change - 1:34
A fun video of Sheldon reacting negatively to requests from the university that he change his research direction and to the news that Leonard may be moving out.

Counter-Proposal | The Big Bang Theory | TBS - 1:53
A fun treatment of bargaining and adaptation between Amy and Sheldon concerning their relationship.

This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

Cisco - Change Management Training Video - 6:25 minutes 
Video shows a change management case involving a fictitious TV news crew.  As one viewer comments, it is a bit cheesy, but because of that it might be thought provoking.  

Self-managing Teams - 8:10 minutes
Focuses on team formation and development, including the role of external leaders in helping the mature self managed team perform at a high level. Since change initiatives may involve self managed team playing important roles in the development of the change, this video may assist in provoking discussion concerning how to develop them.

Colin Powel’s 13 Rules of Leadership - 3.18 minutes

How Great Leaders Inspire Action – Simon Sinek  - 18:35 minutes
This TED talk explores how great leaders inspire action in others through how they communicate.

Angela Lee Duckworth: The Key to Success? – 6:13 minutes
TED talk by a former management consultant turned 7th grade teacher.  She explains grit as the main predictor of success.

Italty Talgam: Lead like the great conductors – 20:52
TED talk about lessons learned from great conductors about how to lead.  

The world's greatest speech - Charlie Chaplin - 4:38
A clip from a Charlie Chaplin movie, filmed in opposition to Hitler and dictatorship. He is costumed as Hitler but as the speech unfolds, it is an impassioned plea for individuals to take actions that will create a much more positive future. 

Independence Day [1996] - President Speech - 2:23
This film clip from the above movie has the President providing the troupes with an impassioned plea to action, in the face of a common threat, focused through shared values that cut across narrow self-interest.

This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

Appreciative Inquiry - 4:31
Kathy Sabo, Toronto Western Hospital senior vice-president, discusses appreciative inquiry.

Force Field Analysis - 6.14 minutes
Very visual explanation of force field analysis - uses a simple example to show its application.

How to Leverage Social Media as a Change Agent - 10:00 minutes
HBR interview with Josh Bernoff, co-author of Groundswell, on how companies can change to embrace social media. Since this is often threatening to executives, start small, find a champion, line up other stakeholders, build coalitions, move quickly, learn from others (including other firms), and help people have a sense of what is coming, and measure your success. This video and the subsequent clips outlining the five objectives of Groundswell are focused on customers and sales/marketing related issues. However, the approach has relevance to organizational change when you consider how organizational change leaders could use the strategies to engage their “customers” in the development and delivery of organizational change.

It starts with one: Changing Individuals Changes Organisations – 26.25 minutes
Two professors from INSEAD (Hal Gregerson and Stewart Black) discuss the idea that you can’t change organizations if you don’t focus on change with the individuals first. Investigate three barriers: the failure to see, failure to move (developing the capacity of individuals to do something new) and failure to finish (following through with support until capacities are where they need to be – need champions at the front line as well as elsewhere in the organization as well as signposts that help people understand where they are in terms of implementing the change initiative). This includes helping leaders to understand the changes required within themselves.

Terms of Engagement – 3.32 minutes
Publisher Berrett-Koehler’s Change Authors Series - Focuses on four principles: widening the circle of involvement, connecting people to each other and to ideas, creating communities for action, and embracing democracy. BK Business Book by Richard H. Axelrod.

The Big Bang Theory - The Friendship Algorithm - 2:27
This Big Bang clip shows Sheldon developing an algorithm to better make relationship decisions. The underlying purpose is to gain influence with his rival to obtain more access to needed technology.

Oceans 11 – Plan - 3:02
This clip features George Clooney initiating the development the project plans for how to successfully rob a very secure Las Vegas casino.

Inception Planning phase - 4:06
The clip from the above movie depicts individuals developing their plans to bring about a difficult change by getting to develop an emotional approach that will move a particular individual to action. Included in their plan is the development of signals that will realign the awareness of those involved implementing the strategy, to ensure they do not lose their way while pursuing the strategy.

Karate Kid - Concepts of Project Management - 5:01
As the name suggests, the video clips for the above movie are used to demonstrate steps in the project management process, through to execution.

This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

The Beauty of Data Visualization - 21:27 minutes
TED talk by David McCandless, on the value of visualizing data in order to draw new meaning and insights from complex data in order to better design, innovate, make better decisions, etc.  Can be a useful video prior to discussing the development of information and metrics to help frame change, change views, and guide change initiatives.

Shawn Achor: The Happy Secret to Better Work – 12:21
Achor argues that happiness increases productivity.  That increasingly setting goals higher and higher makes us more unhappy and consequently more unproductive.

Dan Ariely: Are we in control of our own decisions? - 17:26
Behavioral economist Dan Ariely, the author of Predictably Irrational, uses classic visual illusions and his own counterintuitive (and sometimes shocking) research findings to show how we're not as rational as we think when we make decisions.

Julian Assange: Why the world needs WikiLeaks - 19:33
The controversial website WikiLeaks collects and posts highly classified documents and video. Founder Julian Assange, who's reportedly being sought for questioning by US authorities, talks to TED's Chris Anderson about how the site operates, what it has accomplished — and what drives him. The interview includes graphic footage of a recent US airstrike in Baghdad. 

This document provides you with video suggestions (along with the web links), for use throughout the change course. 

Click on the following links. Please note these will open in a new window.

Be the Change – 2:07 minutes
Short Indian video depicting emergent change led by a young boy.