1. What term is used to refer to procedural knowledge that is ‘out there’ and which is typically codified and communicable?

1. explicit knowledge
2. tacit knowledge
3. external knowledge
4. overt knowledge

2. What term is used to refer to the knowledge which resides within the individual and is often difficult to articulate and communicate?

1. internal knowledge
2. implied knowledge
3. tacit knowledge
4. social knowledge

3. What is the term that Nonaka et al. (2001) use to identify the process of tacit-to-tacit knowledge conversion?

1. socialisation
2. externalisation
3. combination
4. internalisation

4. What name is given to the perspective on knowledge management which stresses the identification, capture and processing of the knowledge typically enabled by new technology?

1. cognitive
2. machine
3. community
4. social

5. What name is given to the perspective on knowledge management which stresses the socially constructed nature of knowledge and the importance of social interaction in the promotion of knowledge-sharing?

1. cognitive
2. machine
3. community
4. technical