Chapter 12: Value-based, person- or family-centred care

Activity 12.1: What is value-based, person- or family-centred care?

important in patient care. The patients we care for are not just someone who needs, for example a bath. They have life histories and experiences that have made them into a unique individual which, in order to provide the care they find acceptable, we need to take into account. It is by upholding the values of compassion, care, dignity and being person-centred that enables us to deliver high quality care which is deemed to be acceptable by patients.

Activity 12.10: Conversation topics

It is highly possible that you will not receive any responses at all! Topics such as religion and politics are normally viewed as highly personal. In the same way that you are unlikely to ask people about sensitive or intimate issues until you know them very well, if you mention topics such as these it is possible that they will either stop talking or feel they are being called to account for their personal view and become argumentative.

Your attempt to liven up the conversation is not likely to be successful and you may well provoke an argument!