1. Which of these is not a barrier to communication?

1. language
2. culture
3. mental health problems
4. all of these

2. What does Hindle (2003) call barriers to communication?

1. filters
2. falters
3. ignorance
4. walls

3. How might you best overcome linguistic barriers in communicating with others?

1. speak slowly and loudly
2. use gestures
3. ensure that key information is readily available in all common languages and interpreters where possible
4. say nothing – the patient will work it out

4. Papadopoulos et al. (1998) describe such cultural competence as stemming from ______.

1. cultural awareness
2. cultural knowledge
3. cultural sensitivity
4. all of these

5. Why should you always assume that the unconscious person can hear and understand what is going on around them?

1. Some people who have regained consciousness have recalled conversations that have taken place around them whilst they have been unconscious.
2. This is a policy of the hospital.
3. People prefer this.
4. It helps the nurse to form a relationship with the patient.

6. Sensory impairments include an inability to ______.

1. hear or hear well
2. see or see well
3. speak or communicate verbally very well
4. all of these

7. Which of the following is NOT an augmented or alternative method of communication?

1. photographs
2. sign language
3. communication boards with images
4. verbal conversation

8. What is dysarthria?

1. difficulty in pronouncing words
2. an inability to swallow
3. painful joints
4. a general disability to function

9. Which if the following is NOT a common symptom of depression?

1. feelings of sadness
2. decrease in appreciate
3. sleep problems
4. concerns about body image

10. The first step in handling challenging situations and being able to resolve problems is to ______.

1. tell the person to calm down
2. try to find out what is concerning the person
3. make the person a cup of tea
4. leave the person alone to calm down