Frequently Asked Questions (FAQ)

Our FAQ information can help you navigate through your textbook companion / online resources site.

I have an existing SAGE online profile account. How do I login to my companion site / online resources?

If you have an existing SAGE online profile account, simply use the email address / username and password you used to set up your account to log on to your textbook’s companion site / online resources.

I have not yet created a SAGE online profile account. How do I login to my companion site / online resources?

If you have not yet created a SAGE online profile account, register for your account now . Your account will be activated within 48 hours.  

I have a SAGE online profile account but the email address / username I entered was not found when I tried to log in.

Please contact us directly . We’ll ask you if you’ve made recent updates to your email account information.

The password I entered when I tried to log in is incorrect.

If you’ve forgotten your password, it’s easy to reset it .

I’ve reset my password but I’m still unable to login.

If you reset your password and you are unable to access your account, please contact us directly .

How can I find out when a companion site will be ready?

Please contact us directly .

I have other questions regarding SAGE offerings? Where can I find more information?

Please contact your sales rep . We are happy to answer any questions you might have.

I am a student and am trying to access my eBook. Where can I login?

Please go to VitalSource.com and create an account if you have not already done so. If you are unable to access your account, please contact us directly .

The access code I entered when I tried to register is invalid.

Give it one more try and enter the access code again. If you continue to have problems, contact us directly.

We are here for you.

Companion Site How-to Guide for Instructors and Students

Contact Us

United States (and territories):

Technical Support
Request Technical Support
1 (800) 818-7243, x7080
Monday – Friday: 8:00 a.m. – 11:00 p.m. EST
Saturday & Sunday: 11:30 a.m. – 8:00 p.m EST

CORWIN Customer Service
1 (800) 233-9936
orders@sagepub.com
Monday – Friday: 9:00 a.m. – 8:00 p.m. EST

Europe (and territories):

Customer Service
+44 (0)20 7324 8703
Monday – Friday: 9:00 a.m. – 5:00 p.m. GMT

India (and territories):

Customer Service
+91-11-4053 9222
Monday – Friday: 9:00 a.m. – 5:00 p.m. UTC