Click on the following links. Please note these will open in a new window.

http://www.benchnet.com
The Benchmarking Exchange
This site offers a collaborative site for finding information on topics including Total Quality Management, employee satisfaction, and an exchange area for managers to discuss and collaborate on best practices.

http://www.ravenwerks.com/etiquette-communication/ 
Ravenwerks Information Center
Interesting information on topics from business dress etiquette to communication skills.  Links to articles on effective business and client communication, leadership skills, global business, and teamwork.  This site could be the one-stop shop for all managers.

http://www.cba.uni.edu/buscomm/ 
University of Northern Iowa Business Communication
A good jumping off point for materials and resources.  Gathered and organized by the Business Communication Program at the University of Northern Iowa.