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Telling Them What They Know: Organizational Change, Defensive Resistance, and the Unthought Known
Michael A. Diamond
The Journal of Applied Behavioral Science, September 2008; vol. 44, 3: pp. 348-364

For discussion:

How does the author explain client resistance to change? What do you see as the major lessons from this article for organization development consultants who present feedback to clients?

Challenging “Resistance to Change”
Eric B. Dent and Susan Galloway Goldberg
The Journal of Applied Behavioral Science, March 1999; vol. 35, 1: pp. 25-41

For discussion:

Dent and Goldberg call the concept of “resistance to change” into question. Do you agree? How do you think about the concept of resistance to change?