11. Exploring Dissonance and Divergence

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Green, J., Statham, H., & Solomou, W. (2008). Assessing satisfaction: Insights from a multi-methods study. NCRM Working Paper Series, 462.

Analyses discrepencies in responses to scaled and open interview questions that were gathered at the same time, drawing on interviewees’ explanations.

Slonim-Nevo, V., & Nevo, I. (2009). Conflicting findings in mixed methods research: An illustration from an israeli study on immigration. Journal of Mixed Methods Research, 3(2), 109-128. doi: 10.1177/1558689808330621

Analyses sources of discrepancy in results from different study approaches, its clinical significance, and approaches to resolution in a study of an intervention with immigrant youth.

Moffatt, S., White, M., Mackintosh, J., & Howel, D. (2006). Using quantitative and qualitative data in health services research – what happens when mixed method findings conflict? BMC Health Services Research, 6, 10.

Identifies sources of dissonance in results from a study relying on the use of the SF36 as a tool to evaluate the benefits of a welfare reform for older people.