1. What are some needs that the Chandler family may have at this time? In what ways did Jan Russell’s efforts demonstrate her understanding or lack of understanding of those needs?

2. How might the relationship between the teacher and parent have been improved if Jan had sought to understand Mrs. Chandler’s parenting practices and parenting style, as related to homework, rather than assuming her difficulties were because of poor time management?

3. What are the ways in which you would improve on this meeting with Mrs. Chandler that demonstrate a family support approach?