Explore these online further readings to enhance your understanding and build up your bibliographies. SAGE journal articles have all been provided freely.

1. Oates, G. (2017) Travel brands and meeting planners are using virtual reality to drive conversion. Skift, 8 February.
2. Oates, G. (2017) Behind the rise of chatbots in meetings and events. Skift, 6 September. 
3. Schaal, D. (2017) Air New Zealand plans to test blockchain integration with its reservation system. Skift, 22 November. 
4. Skriloff, L. (2017) How smart event organisers are using big data to create better events Skift, 17 May. 
5. Ungku, F. and Wagstaff, J. (2017) Singapore is getting tougher on the sharing economy brands it once embraced. Reuters cited in Skift, 26 February.