Chapter 15

Click on the following links - please note these will open in a new window

http://asq.org/learn-about-quality/total-quality-management/overview/overview.html

• ASQ is a global community of people dedicated to quality who share the ideas and tools that make our world work better. With individual and organizational members around the world, ASQ has the reputation and reach to bring together the diverse quality champions who are transforming the world’s corporations, organizations and communities to meet tomorrow’s critical challenges.

https://www.deming.org/

• The aim of the Institute is to foster an understanding of The Deming System of Profound Knowledge® to advance commerce, prosperity and peace.

http://www.nist.gov/baldrige/

• Listen to the President of the United States of America, Barack Obama hosting a short video about the Malcolm Baldridge winners and read all that this site has to offer.