Chapter 8
- Describe the major differences between groups and teams.
- Explain the group performance model.
- List and explain the three dimensions of group types.
- Define the three major roles played in groups.
- State the differences between rules and norms and how groups enforce norms.
- Describe cohesiveness and explain why it is important to teams.
- List the four major stages of group development and describe the appropriate leadership style usually associated with each.
- Explain the difference between a group manager and a team leader.
- Discuss the three parts of meetings.