Video 3.1 Expressing Warmth and Care

These resources support you in exploring the core skills of therapeutic work and integrated frameworks for ‘active listening’.

Mick Cooper looks at the importance of communicating warmth and care, ways of doing so, and what might get in the way (09:25)

Discussion questions

  • Why do you think its important to demonstrate warmth and care in a therapeutic relationship?  
  • What are the challenges and risks of expressing your warmth and care to your clients?


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