Watch videos that cover a range of topics on all aspects of leadership covered in the book to supplement your reading and bring the theory to life.

How we manage conflict at Google

Listen to Google’s Liane Hornsey as she explains her methods of conflict resolution management and Google’s conflict resolution techniques in an interview with @MeetTheBossTV

Four tips for managing conflict

Whilst the is US based it applies wherever you are. The first session looks at ways we manage conflict whist the ‘run on’ goes on to look at ‘How to answer interview questions on resolving conflict’. Answering the “conflict” question is critical to landing the job as conflict is inevitable in the workplace, and the interviewer wants to ensure you have the ability and mindset to successfully manage conflict when it arises.