Deepen your knowledge and reinforce your learning of key topics with a selection of journal articles that support each chapter. Preceding each article is an annotation from the authors introducing its relevance for practice and revision.

Christensen, S.S., Wilson, B.L. and Edelman L.S. (2018) Can I relate? A review and guide for nurse managers in leading generations, Journal of Nursing Management, 26: 689–695. doi:10.1111/jonm.12601.

This review aims to help the nurse leader develop an understanding of five generations currently in the health care workforce by providing defining characteristics, general behaviours, and strategies for the nurse manager to employ for each generation

Johnson, A., Nguyen, H., Groth, M., White, Les Buljac-Samardzic, M., Doorn, C.D-V. and Maynard, M.T. (2018) Reaping the rewards of functional diversity in healthcare teams: why team processes improve performance, Group & Organization Management, 43 (3): 440–474.

This paper argues that functional diversity in healthcare increases role conflict and is an important factor that can help to explain it does not always lead to effective team performance. Team processes play an important role in moderating the effect of functional diversity on role conflict and that depending on how functionally diverse healthcare teams are, certain team processes are more important than others for reducing role conflict thereby leading to improved team performance.

Silver, H. (2017) Healthcare leadership’s diversity paradox, Leadership in Health Services, 30 (1): 68–75.

This US qualitative research study examines perspectives from healthcare leaders concerning healthcare diversity and impact on patient diversity. Its focus is on race diversity or what is termed ‘people of color’.

Vanderbroek, P. and Wasserfallen, J.-B. (2017) Managing gender diversity in healthcare: getting it right, Leadership in Health Services, 30 (1): 92–100.

This paper discusses the challenges of gender diversity in Swiss healthcare organizations. Recommendations about how organizations can better deal with this particular challenge are provided.