Active Listening 

Listening well is not a passive process. Click to understand how active listening can improve understanding and information gathering.  

Proxemics

Click to explore how the layout of a typical meeting or group discussion can influence social dynamics. 

When Communication Becomes Unhelpful

Communication in an organisation is normally used as a way of getting a message across to achieve an outcome. However, there are times when communication can be used in ways that are unhelpful to the achievement of organisational goals. Click to learn more.