By the end of Chapter 3, you should be able to:

• Describe the role of core conditions in the counseling process;
• Provide an overview of the social influence model;
• Describe problem -solving strategies in counseling;
• Conceptualize basic listening skills;
• Address the role of emotions in the counseling process;
• Provide an overview of postmodern and brief counseling approaches;
• Identify problems of beginning counselors; and
• Address diversity issues relating to the counseling process.