20.1: Benefits of Internal Coaching

Description: In this video Colleen Gentry of Cambria Consulting demonstrates the practical benefits of introducing internal coaching.

20.2: Differences between internal and external coaching

Description: In this video Colin McIlheney, from PwC, explores the differences between internal and external coaching (based on the ICF’s 2012 global coaching study). Note some interesting statistics.

20.3: Strategic Issues for HR

Description: In this video Pilar Chaparro of LifeCoachLab identifies the strategic issues that HR must consider when deciding to set up an internal coaching resource. She asks a series of stimulating questions and touches on RoI.