Chapter 6: Human dimensions: Readiness, communication, sensemaking and culture

  1. John Kotter on communicating strategy and vision for change
  2. The Importance of Nonverbal Cues as told by "Friends"
  3. Susan Rink: Five essential tips to help agents communicate change
  4. Sensemaking: using conversations to make a difference every day, Alan Arnett, TEDxSquareMile
  5. The power of storytelling. Jay O’Callahan introduces us to the power of storytelling. Using a tale about NASA putting a man on the moon, he exemplifies how storytelling taps into our imagination and inspires astonishing achievements
  6. Organizational change readiness from the Change Gym
  7. Create a work culture that brings out the best in employees, Chris White, TEDxAtlanta