8.1: The secret to delighting customers? Put employees first

8.2: How to continually exceed expectations: 3 business lessons from Disney’s paint the night parade

8.3: E-commerce and China

• https://www.marketingtochina.com/guide-understanding-e-commerce-market-china/
• https://www.weforum.org/agenda/2018/01/china-ecommerce-what-we-can-learn/

8.4: Scotland and leaving the EU