The Business of Tourism
Eleventh Edition
Chapter 16: The Management of Visitors
Virtual Smartphone Queuing: New Way to Queue Up At Blackpool Pleasure Beach (01:15)
This explains the use of virtual queuing to manage experiences at tourist attractions
- What are the advantages and disadvantages of using a virtual queue management system?
Manchester's New Visitor Information Centre (01:37)
This looks at the new tourist information centre (TIC) in Manchester
- How can an effective TIC help to manage tourism in popular destinations?