Chapter 18: Tour Operating
Kuoni Tour Operator Movie (04:04)
Explains the tour operations business model
- How is dynamic packaging influencing the way this company operates?
This video follows a day in the life of a holiday representative (customer resort helper)?
- What skills are needed to be an effective holiday representative?
TUI’s head of digital product explains how digital integration can add value to their business.
- How is the digital world changing tour operations?