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Leadership and Management in Healthcare

Third Edition
by Neil Gopee and Jo Galloway

Student Resources

  1. Leadership and Managing in Contemporary Health and Social Care
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  2. Managing Effectively – Theories, Roles, Styles and Features
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  3. Leadership and the Duty Care Manager
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  4. Decision-making and Problem solving in Care Settings
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  5. Ensuring High Quality Care
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  6. Leading and Managing Change in Practice Settings
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  7. Managing Care Resources
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  8. Managing Human Relations and Staff Support Strategies
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  9. Leading Person-centred Practice
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  10. Multi-professional Teamworking
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  11. Managing Healthcare Professionals’ Competence and Career-long Learning
    • Additional Case Studies
    • Journal Articles
    • Weblinks
  • Flashcards
  • Study skills

Journal Articles

To read research on ‘patients’ experiences’ (as a contemporary measure of quality of care) of chemotherapy via a central venous access such as a peripherally inserted central catheter (PICC-line), see:
Reference: Edström S K, Lindqvist T and Rosengren K (2016) ‘More benefits than problems: A study regarding patients’ experiences with a PICC-line during cancer treatment. Home Health Care Management & Practice, 28(2): 101–108.

Research exploring service users’ ‘experiences’ of being suicidal, and their encounter with healthcare personnel, see:
Reference: Vatne M and Nåden D (2014) ‘Patients’ experiences in the aftermath of suicidal crises’. Nursing Ethics, 21(2): 163–175.

For an analysis of patient safety as a feature of quality improvement, see:
Reference: Samra R, Car J, Majeed A, Vincent C and Aylin P (2016) ‘How to monitor patient safety in primary care? Healthcare professionals' views’. Journal of the Royal Society of Medicine - Open, 7(8): doi: 2054270416648045

For research on patient satisfaction as a measure of service quality, see:
Reference: Medina-Mirapeix F, Jimeno-Serrano F J, Escolar-Reina P and Baño-Aledo M E D (2013) ‘Is patient satisfaction and perceived service quality with musculoskeletal rehabilitation determined by patient experiences?’. Clinical Rehabilitation, 27(6): 555–564.

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