Chapter Summary

In this chapter, we introduced the various uses of the therapeutic relationship. We covered the important concept of empathy, its definition, its facilitation and advantages, and the risks associated with it. We also introduced you to how to listen— listen to your clients as well as yourself. If you begin to practice your nonverbal listening skills, you will be better prepared to learn how to respond verbally (Chapter 6, “Exploration Skills”). Finally, we presented a perspective on how you can use these skills in your daily life. The next chapter introduces you to the intake process. At the same time you are building a solid, collaborative relationship with your client, you are also collecting relevant information and assessing what’s going on with the client. In order for this to proceed in an efficient and helpful way, your relationship skills must be finely tuned so you can better respond to client needs during session while you also attempt to meet the needs of treatment planning to provide you with direction.