Types of Responses: Strengths and Weaknesses

Feeling Reflections (emotions or physical sensations)—builds the relationship best

Weaknesses: 

  • none if done well, but if done superficially or with too many parroting remarks, you go in circles.
     

Strengths:

  • Client feels heard and validated
     
  • Therapist is confident she understands the client
     
  • Takes the client deeper into feelings
     
  • Strengthens the relationship
     
  • Client gets to lead
     

Content Reflections (parts of the content or summarizations)

Weaknesses:

  • Doesn’t add depth
     
  • Doesn’t validate feelings
     

Strengths:

  • Client knows you are following content
     
  • Able to get clarification
     

Reflection of Discrepancy/Confrontations (part of you… and part of you…)

Weaknesses:

  • Too many, and the client feels invalidated
     
  • Hurts self esteem
     

Strengths:

  • Helps client own polarities within her
     
  • Increases awareness of suppressed or denied parts
     

Questions (intonation or who, what, where, how…)

Weaknesses:

  • Too many, and the client interrogated
     
  • Keeps client in her head
     
  • Therapist is leading
     

Strengths:

  • Deepens thought processes; exploration
     
  • Can get specific information wanted by the therapist
     
  • Great for assessment
     

Supportive Statements (good job or it will be okay)—harms the relationship

Weaknesses:

  • Invalidates or minimizes clients feelings
     
  • Creates and external locus of control
     

Strengths:

  • It is our natural way of speaking
     

Directing Behavior (experiments or advice)

Weaknesses:

  • Makes client dependent on therapist if advice works well
     
  • Makes therapist responsible if advice goes bad
     
  • No one takes advice anyway.
     

Strengths:

  • Sometimes simple behavioral suggestions change thoughts and feelings
     
  • Setting up experiments in session can break the monotony
     
  • Education for lower functioning clients is sometimes helpful
     
  • Depending on culture, some clients expect a certain amount of advice
     

Self-Disclosure (“me, too” or answering direct questions from client or my experience of you in session)

Weaknesses:

  • The session becomes about the therapist
     
  • The client can avoid difficult moments in session by asking a direct question
     

Strengths:

  • Sometimes giving a client a direct answer is necessary, culturally. Be aware of motivation for question.
     
  • Makes the relationship more real, because you are in a relationship
     
  • Giving your perception and feedback that’s hard to hear is necessary at times.
     

Silence: (more than 8 seconds long)

Weaknesses:

  • The ball is in your court as therapist and you don’t know what to say = AKWARD!
     
  • Creates too much anxiety for client
     

Strengths:

  • Client might be thinking or getting in touch with feelings, which are slow processes and require silence on the part of the therapist.
     
  • Allows client to break the silence allows the client to lead
     
  • If prefaced with, “give me a moment to think about what you said” it let’s the client know that the therapist is really working hard and cares about what she’s going to say next.
     

Small Talk: (How are you?)

Weaknesses:

  • They are paying for your time for help, not to be a friend
     
  • Allows the client to avoid meaningful issues
     

Strengths:

  • Culturally, it’s sometimes necessary at the beginning of the relationship; check out the motivation