Law, R., Leung, D. and Cheung, C. (2012) ‘A systematic review, analysis, and evaluation of research articles in the Cornell Hospitality Quarterly’, The Cornell Hospitality Quarterly, 53(4): 365 –81.
McCall, M. and Voorhees, C. (2010) ‘The drivers of loyalty program success: an organizing framework and research agenda’, Cornell Hospitality Quarterly, 51(1): 35–52.
Tabacchi, M.H. (2010) ‘Current research and events in the spa industry’, Cornell Hospitality Quarterly, 51(1): 102–17.