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Researching Hospitality and Tourism

Second Edition
by Bob Brotherton

Student Resources

  1. The Nature and Relevance of Research
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers
  2. Research Philosophies and Schools of Thought
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers
  3. Developing the Research Proposal and Plan
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers
  4. Sourcing and Reviewing the Literature
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers
  5. Developing the Conceptual Framework
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers
  6. Choosing the Empirical Research Design
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers
  7. Collecting the Empirical Data
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers
  8. Sampling
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers
  9. Analysing Quantitative Data
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers
  10. Analysing Qualitative Data
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers
  11. Writing Up the Research Project
    • Chapter Features
    • Videos
    • Web Links
    • Quiz
    • Further Reading References
    • Sage Journal Papers

Sage Journal Papers

Han, H. and Ryu, K. (2012) ‘Key factors driving customers' word-of-mouth intentions in full-service restaurants : the moderating role of switching costs’, Cornell Hospitality Quarterly, 53(2): 96–109.

Knutson, B.J., Beck, J.A., Kim, S. and Cha, J. (2009) ‘Identifying the dimensions of the guest's hotel experience’, Cornell Hospitality Quarterly, 50(1): 44–55.

Kwortnik, R.J. and Han, X. (2011) ‘The influence of guest perceptions of service fairness on lodging loyalty in China’, Cornell Hospitality Quarterly, 52(3): 321–32.

 

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