Instructor-Side Technical Support

Here you will find technical support for instructors using SAGE amp. For Student Navigational Support, click here.

Download a PDF copy of the Instructor Getting Started Guide: PDF icon sage_amp_instructor_getting_started_guide_revised_spring_2020.pdf

Click on a topic to expand. 

How do I log in and access my course?

To access your active course for the term:

You should have received a course URL from your SAGE representative along with your login and password via email. Please check your spam folder if you have not yet received this information. 

If you are trying to access your trial account for evaluation purposes:

  1. Go to the SAGE amp URL:
  2. Log in with your instructor user login and password. Your user login and password are sent to you via email within 24 hours of requesting trial access. Please check your spam folder if you have not received this information.
  3. Click on the course name that you would like to access.

Question Types, Content Repository and Assignment Policies

Below you will find instructor support on general questions concerning question types, the content repository, and setting assignment policies in SAGE amp. 

What are the questions types available in SAGE amp?

There is a variety of question types available in SAGE amp. For more details of each question type, download this document:  PDF icon question_types.pdf

For an advanced explanation of the different question types, please visit:

How do I show or hide assignments?

Watch this tutorial on showing and hiding assignments in SAGE amp:

Or, download the following instructions: PDF icon assignment_visibility.pdf

Can I edit assignment policies? 

Yes. Instructors can change the number of attempts, time limits, and/or start and end dates for assignments. Assignment policies can be changed through the Content Repository.

Watch this tutorial on editing assignment policies in SAGE amp:

Or, download a PDF of these instructions: PDF icon setting_assignment_policies_v3.pdf

For help on modifying other advanced assignment settings, please visit:

How can I edit a question in an assignment? 

Instructors can edit a question, its hint, and the question feedback in the Question Editor from the Content Repository. Additionally, instructors can add or edit information fields (e.g. learning objective, level of difficulty, or other metadata). The information field values allow sorting and filtering in the Content Repository and during assignment creation, and they facilitate performance reporting by the information field category. 

In SAGE amp courseware, content that the publisher has shared with the instructor cannot be modified but can their assignment policies altered. In other words, this content cannot be deleted or changed.

In order to edit or delete this type of question, the content must be cloned within the Content Repository in order to preserve the original content during the editing process.

For more information on the Question Editor and its features, download this document:PDF icon features_of_the_question_editor_v3.pdf

Or watch this two part video tutorial on cloning and editing a question:


How Do I Clone a Question?

How Do I Edit and Add Question?


For an advanced explanation on how writing algorithmic questions, please visit:

What is the Content Repository? 

The Content Repository provides instructors a central location for creating, organizing, finding, and sharing course content with students. Through the repository, you can create and organize the content for your class, including questions and assignments. The default source selected in the Content Repository is your current class. You can also view questions and assignments in all of your classes. The Content Repository can be accessed via the top menu bar of the Class Homepage. 

Working with the Gradebook

Below, you will find instructor support for working with the Gradebook in SAGE amp.

How do I access and work with the Gradebook? 

The Gradebook allows instructors to (1) view and analyze scores and statistics for students and question items in assignments, (2) review student results, (3) create customized grade reports that reflect your grading policy, (4) export grades to a file, and (5) use customized rubrics to assign grades to students. In addition, from the Gradebook you can grade essay questions, add feedback, create rubrics, and adjust grades. 

Viewing Student Attempts on Assignments

The SAGE amp system will automatically store assignment session scores in the Gradebook. The Gradebook can be accessed via the top menu bar of the Class Homepage. In the left-hand column of the Gradebook, select the proper Unit (or Chapter) under All Lessons and Assignments. To the right, all the items for the corresponding unit will be shown. Select the quiz or assignment you would like to view. To select multiple assignments or lessons, hold down the Ctrl key (Command, on Mac) to select more than one assignment at a time.

Watch this tutorial on viewing students' attempts on assignments:

Or, download a PDF of these instructions: PDF icon viewing_student_attempts_on_assignments_v3.pdf

Modifying Grades or Grading an Assignment

From the Gradebook, instructors can grade essay questions, change a student's grade on an individual question, and/or leave feedback or a comment for the student.

Watch this tutorial on how to grade assignments and how to change a student's grade for an assignment:

Or, download a PDF of these instructions: PDF icon grading_an_assignmentv2.pdf

Viewing Class Performance Reports

To gain further insight into class performance and to pinpoint what concepts students may be struggling with, instructors can generate and view helpful reports. Click Gradebook at the top of the screen, then select Item Statistics. Select the chapter to view. Next, select the assignments to view. To select multiple items, click, hold, and drag the cursor over multiple items. Then, to view results for all the students in the class, check that the list field is set to All students. Finally, use Search to generate a report below. This report shows every question in the assignment along with some key information:

  • Count = Number of students who submitted the assignment
  • Correct = Number of students who answered this question correctly
  • Partial = Number of students who answered parts of this question correctly
  • Incorrect = Number of students who did NOT answer this question correctly

Watch this tutorial on class performance reports and how to generate one:

Or, download a PDF of these instructions: PDF icon class_performance_reports_v2.pdf

What other tools are available to me as an instructor to customize my course?

The calendar feature is available for you to view and schedule appointments and activities. You can also use privacy controls to decide how your scheduled event is shared.

For more details, download this document: PDF icon calendar_feature_help.pdf

As an instructor, you can edit the information your class sees on its homepage. By doing this, you can display any messages, links, or reminders for your students.

For more details, download this document: PDF icon editing_class_info_and_posting_class_messages.pdf

Who can I contact if I have other questions not answered here?

If you need to report a technical support issue, please visit  Or, call 1-800-818-7243 x7080