Electronic Test Banks


Download the ExamView Help Manual 

Systems Supported

The following software and hardware specifications are required before using the ExamView Assessment Suite:


  • Microsoft Windows 7 and Windows 8 and Windows 10 (32 or 64 bit)
  • Intel® Pentium® dual-core processor, 2 GHz or higher (or equivalent)
  • 2 GB RAM
  • 500 MB hard disk space
  • Monitor capable of displaying 1024 x 768 or higher resolution
  • An active internet connection to access your Turning Account, to utilize the content update feature and to publish an HTML test


  • OS versions 10.9, 10.10 and 10.11
  • Intel® processor 2 GHz or higher (or equivalent)
  • 32 or 64-bit Kernel and Extensions
  • 2 GB RAM
  • 300 MB hard disk space
  • Monitor capable of displaying 1024 x 768 or higher resolution
  • An active internet connection to access your Turning Account, to utilize the content update feature and to publish an HTML test

How do I access and install ExamView?

Select titles include ExamView assessment suite via the instructor companion website. Navigate to the website and click on "Test Bank" in the left navigation. Download the appropriate zip file for Mac or PC depending on your operating system. Note that titles with SAGE Coursepacks include all publisher provided assessment questions within the coursepack.

Download ExamView Text Bank

The ExamView Assessment Suite software includes the Test Generator, Test Manager and Test Player.
The installer automatically copies SAGE provided question banks to a new folder within the Banks
folder. It may install an additional Publish folder for storing files that are needed for publishing
questions to the publisher-hosted server.

To install the program, follow the on-screen prompts.

The program installs the program to these paths:
PC - C:\Program Files\eInstruction\ExamView OR
C:\Program Files (x86)\eInstruction\ExamView
Mac - HD:\Applications\eInstruction\ExamView

If you have a later version of ExamView on your computer, the installer will automatically
install all ExamView content (question banks and tests) in the correct folders.

The first time you open the software, you are prompted to enter your name, school/organization name, city and state. This information is used to help identify the files you create. Enter as much information as possible. Each time you open the ExamView Test Generator software, the Welcome screen is displayed. You can choose to create a test using the The Test Builder or enter your own questions using the Question Bank Editor.

What question types are available in ExamView?

True/False, multiple choice, multiple response, bimodal, yes/no, numeric response, matching, completion, short answer, essay, case, and other question types are supported.

What is the Test Builder?

If you want ExamView Test Generator to choose questions randomly from one or more question banks, choose the QuickTest Wizard command to create a new test. Then, follow the step-by-step instructions to (1) enter a test title, (2) choose the question bank(s) from which to select questions, and (3) identify how many questions you want on the test. The QuickTest Wizard automatically creates a new test and displays it on the screen. You can print the test as is, remove questions, add new questions, or edit any question.

If you want to create a new test from scratch, select the option to create a new test from scratch. Enter a test title. You may then add questions to the test by using one or more of the following question selection options: Randomly, From a List, While Viewing, By Standard, By Criteria, or All Questions.

After you create a test, you can customize the appearance of the test by changing the number of columns, allowing for mixed question types, changing the order of the questions, editing test instructions, specifying the font and style for selected test elements, and choosing whether to leave space for students to write their answers directly on the test. The changes you make will not change the original question bank; your changes are only applied to the copy of the questions on the test you just created.

When you have finished creating your test, you can print it and/or save it. To print a test, you may select how many copies of the test you want, whether you want all the copies to be the same, whether you want to scramble the questions and the multiple choice options, and whether you want to calculate new values for dynamic questions. If you scramble the questions, a custom answer sheet is printed for each variation of the test.

What is the Question Bank Editor?

The Question Bank Editor allows you to edit questions in an existing question bank or to create new question banks. Always use the Question Bank Editor if you want to permanently change a question in an existing question bank.

You may edit questions in a question bank or add new questions by using the built-in word processor. The word processor includes many features commonly found in commercially available word processing applications. These features include the following: fonts, styles, tables, paragraph formatting, ruler controls, tabs, indents, and justification.

A question bank may include up to 250 questions in a variety of formats including multiple choice, multiple response, true/false, modified true/false, bimodal, completion, yes/no, matching, problem, essay, short answer, case, and numeric response. You can assign a difficulty code, reference, topic, and two objectives to each question.

Is this compatible with my LMS?

Using ExamView you can publish or export tests and question banks to popular learning management systems (LMS) that include:

  • Blackboard
  • Desire2Learn
  • Moodle
  • WebCT

The steps to publish or export a test/question bank and use those questions online differ depending on the destination platform.

Who do I contact for tech support?

If you have questions about the ExamView software, refer to the Turning Technologies support site: https://www.turningtechnologies.com/support/ExamView or call them at 866-746-3015, from 8 a.m. to 9 p.m. ET.

If you have questions about assessment content provided by the publisher, contact SAGE at 1 (800) 818-7243 ext. 7080 or textbookstechsupport@sagepub.com



Download the Respondus FAQs

Systems Supported

Operating Systems 

Internet Explorer

Other Software Needs 
An instructor must have Respondus. Many schools have site licenses. 

How do I access Respondus?

Confirm if your school or instructional technology department has a site licence to the product. If you are unsure of the department or person at your institution responsible for this, send an email to licensing@respondus.com. They will provide you the contact information.

If you do not have access, Respondus offers a 30-day trial and single-user licenses are $79.00. Respondus is accessable at www.respondus.com

How do I install Respondus?

First you must download the Respondus program to your computer. 

Once the installation finishes, you need a password and the Product ID# to activate the installation. The Product ID# is presented to you the first time you open the Respondus program. You will receive the password once you have purchased a permanent activation password or a 30-day trial password.

You can obtain a password by following this link: http://respondus.com/download/respondus.shtml

Follow either link shown on the screenshot below to register. You must provide an email address and the Product ID# that displays on the opening screen of Respondus. Once the information is submitted, the activation password is sent to the email address you specified.

Respondus Download

Once the password is received, enter it into Respondus. Start Respondus and enter the password when prompted. You may want to copy and paste the password from the email message to prevent typing mistakes. Click "OK" to continue. The Respondus software is now activated.

Importing Tests Into Your LMS Using Respondus


How do I know if the book I’m using offers a Respondus test bank?

You can access our test banks via the Respondus Test Bank Network, which houses test banks for all publishers that work with Respondus. You can also download a Respondus test bank from the book’s companion website (if applicable). Instructions for downloading these test banks are on the password protected Instructor Site.

Is this compatible with my LMS?

Yes. Respondus is compatible with versions 7-9 of Blackboard, Blackboard Vista/CE 8.x, ANGEL 6.3 and higher, Desire2Learn, Pearson Learning Studio (eCollege), Instructure Canvas, and Moodle 1.9.x and higher.

Demonstration movies via the Respondus website take you through these various LMS sytems.

Does this feed my gradebook?

Respondus does not directly feed your gradebook. You are able to set up tests in your LMS that you can choose to feed to the gradebook. Depending on the LMS, you are able to retrieve custom reports such as student scores, summary statistics, and answer distributions as well as download answer databases and save them in Excel format.

I’m getting an error when I try to install Respondus. What do I do?

If you are running Windows XP, Windows Vista, or Windows 7, make sure to enable full administrator rights. For Windows Vista/7, the "full administrator rights" should go to the person who will be using Respondus after installation.

Next, make sure that your virus software is up-to-date and that there isn’t a virus on the computer. Check also to see if there is spyware running on your computer.

Finally, download the Respondus software again from the Respondus website (use a different download folder) and run the setup program again.

Respondus isn't connecting to my online course ( Blackboard, ANGEL, Desire2Learn, eCollege, Moodle). What should I do?

Consider the following items when troubleshooting this issue:

  1. Make sure you have selected the "user personality" in Respondus that matches your learning management system. For example, if you are using Blackboard Learn 9.x, you can't have the ANGEL personality selected.

    Respondus User Personality

  2. Make sure that you are running the latest version of Respondus. Go to Help > Check for Update to see if you are running the latest version. 

    Respondus Check for Update

  3. Make sure your connection to the Internet is working properly. (Open a web browser and go to a couple of web sites to check this.)




 Download the Diploma FAQs

Systems Supported 

Operating Systems

Internet Explorer

Other Software Needs 
An instructor must install Diploma. Diploma will download and install from the SAGE Instructor website.

How do I access Diploma?

You can access Diploma by visiting the Instructor Teaching Site for your title that features Diploma. You’ll need to login with your user name and password. If you do not have a user name and password, follow the instructions on that web page to obtain one. 

Once you’ve logged into the site, go to the Electronic Test Bank page by using the menu on the left hand side of the page.

Diploma Test Bank link

Once on the Electronic Test Bank page, download the file for your operating system. 

Diploma OS

Save the file to your desktop and run the program inside it. 

Downloading and Installing Diploma



Is this compatible with my LMS?

The Diploma test bank will work with many learning management systems including Blackboard, Angel, Moodle, and Desire2Learn.

Importing Tests Into Your LMS Using Diploma


Who do I contact for tech support?

Often times your instructional technologist on campus can assist with your learning management system.  

How long do I have access?

Once you download Diploma, you’ll have indefinite access to the software and test bank.

Does this feed my gradebook?

Diploma does not directly feed your gradebook. You are able to set up tests in your LMS that you can choose to feed to the gradebook.

What are the main features of the product?

Diploma allows you to edit, delete, and add questions. You can also use it to create brand new test banks. For a complete Diploma user guide, click here.

Is there anything else I should know about the product?

Yes, you are welcome to edit test bank questions as you see fit.