Tourism Management: An Introduction
Third Edition
Further Readings
Revived Originals – A proposal to deal with cultural overtourism
In this paper, the authors propose the concept of ‘Revived Originals’: identically reproductions of heavily visited historical sites in a suitable other location. This strategy would offer greater protection for vulnerable historic sites.
- Do Regulations Always Work? The Moderate Effects of Reinforcement Sensitivity on Deviant Tourist Behavior Intention
- Deviant tourist behavior is destructive to both the tourist experience and tourism development. Punishment and reward are two regulation approaches that are widely used to reduce deviant tourist behavior. This paper considers why punishment and reward are occasionally ineffective.
- Marketing, congestion, and demarketing in Utah’s National Parks
- This paper evaluates the success of the Utah Mighty 5 ad campaign, which was designed to attract out-of-state visitors to southern Utah’s five National Parks (NPs). Due to congestion, the state has had to use demarketing to better manage visitor demand.
- There is no fuzziness when it comes to measuring service quality in national parks
- The aim of this article is to address the issue of service quality (SQ) provided to satisfy the visitors’ needs, demands and expectations. The case study for this paper is Kruger National Park, South Africa.
- Service quality improving effects and recreational benefits for sports tourism—A case study
- Using Sun Moon Lake Swimming Carnival Event in Taiwan as an example, this study measures the perception of service quality for various sport tourism groups.