Test you understanding of key chapter concepts by working through this quiz. You can check your answer by clicking on the arrow to the right or on what you think the correct answer is.  The correct answer will then be revealed to you for that question. 

1. Which of the following defines a paradigm?

  1. An organizational safety device
  2. A coherent set of assumptions, concepts, values, and practices that constitute a way of viewing reality for the community that shares them, especially in an intellectual discipline,
  3. The best way of doing things according to senior managers
  4. All of the above

Answer: B

2. Outsourcing occurs ____________

  1. When organizations want to be different
  2. A service provider who specializes in a particular area of service provision takes over some aspects of an organization’s activities
  3. When organizations are too successful and decide that they can manage by doing less
  4. All of the above 

Answer: B

3. The world is flat means ____________

  1. That the global world is more interconnected digitally, minimizing time and space differences
  2. That climate change is eroding mountains
  3. That the global world is more interconnected digitally, minimizing phone call costs
  4. None of the above

Answer: A

4. Wal-Mart is at the end of ____________

  1. The road
  2. Its financial viability
  3. The end of multiple supply chains
  4. None of the above

Answer: C

5. Knowledge intensive work requires ____________?

  1. Explicit and repetitive training
  2. A great deal of physical training
  3. Systematic instruction
  4. Subtle tacit knowledge  

Answer: D

6. Globalization privileges ___________________

  1. Factor endowments
  2. Poverty
  3. Conflict
  4. Competitive advantages 

Answer: D

7. Global managing means managing ____________?

  1. Travel sickness
  2. Just the same
  3. Diversity
  4. All of the above

Answer: C

8. Modern digital communication makes  ____________ instantaneous for managers?

  1. Deja vu
  2. Fashion
  3. Communication
  4. All of the above

Answer: C

9. Which one of the following characterizes Gen Y?

  1. Experience of the Cold War
  2. Experience of cold showers
  3. Experience of Harry Potter
  4. None of the above

Answer: C

10. CSR means  _____________.

  1. Collective Social Responsibility
  2. Critical Socialist Resistance
  3. Corporate System Resources
  4. Corporate Social Responsibility

Answer: D