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Both qualitative and quantitative techniques are useful in selecting staff, as long as the tools are well designed and appropriately used.

Some organizations now use a range of innovative techniques such as ‘role plays’ and other simulation exercises to select staff. 

Almost every few days in early 2007, a new magazine article or news story emerged concerning the HRM practices of the massive US-based company Walmart. See, for example, ‘Court approves class-action suit against Wal-Mart’ by Steven Greenhouse (2007).