Explore chapter themes further with these carefully selected weblinks
Bike-share schemes have one big drawback: these bikes are littering streets or being dumped in parks and rivers. Because everyone else seems to be dumping these bikes, the implicit message is that it’s OK for everyone to do the same, that this is the norm. How might we change this behaviour?
'Sinister and secretive': Data harvesters taking Sydney for a ride. How? Because dockless share bikes are not really bikes. They’re really information siphons, a friendly face for global data harvesting.
The alternatives to hierarchical bureaucracy are heterarchy and responsible autonomy. As he argues, heterarchy comprises dispersed leadership, dispersed power and a balance of power, with mutual accountability. A good example of heterarchy would be the structure of professional service firms, such as law firms.
At its core, the call for design thinking seems to be a recognition that the analytical frameworks usually dominant in business schools are somewhat limited.
‘Why many click farm jobs should be understood as digital slavery’: The digital economy has created new opportunities and ways of working. But it has also created millions of tasks or jobs that involve intense competition, unregulated working conditions and extremely low rates of pay.
Democracy and empowerment are the key Scandinavian inputs to successful organization design.