Test you understanding of key chapter concepts by working through this quiz. You can check your answer by clicking on the arrow to the right or on what you think the correct answer is.  The correct answer will then be revealed to you for that question. 

1. Teams and groups differ in a subtle way: The difference is that ______________.

  1. A team is made up of two or more people
  2. Members of a team are trying to achieve similar goals
  3. Members of a team are bound together through a psychological contract
  4. There is no difference between a team and a group

Answer: C

2. According to your textbook why do people form teams?

  1. Survival by numbers
  2. A sense of belongingness
  3. A sense of identity
  4. All the above

Answer: D

3. When people in an organization begin to form cliques, and their group identity becomes so strong that they include and exclude people based on whether they fit the group’s way of thinking and perceptions is called __________.

  1. ‘Team dynamics’
  2. ‘Racism’
  3. ‘In-group bias’
  4. ‘Team bonding’

Answer: C

4. What is a common outcome of social facilitation upon people performing simple tasks?

  1. On simple tasks, people will lower their level of performance in the presence of others
  2. On simple tasks, people will increase their level of performance in the presence of others
  3. People can only ever perform simple tasks in the presence of others
  4. People can only perform complex tasks in the presence of others

Answer: B

5. Which of the following conducted simple but remarkable research on conformity in the 1950s?

  1. Max Weber
  2. Solomon Asch
  3. Carl Rogers
  4. Henry Mintzberg

Answer: B

6. The phenomenon whereby members of a group overlook or disregard problems so as to maintain group cohesion and harmony is termed ___________?

  1. Group cohesion
  2. Harmony
  3. Groupthink
  4. Social loafing

Answer: C

7. The phenomenon whereby members of a group exert less effort on a given task, than if those people were working as individuals, is known as ____________.

  1. Social facilitation
  2. Social loafing
  3. Groupthink
  4. In-group bias

Answer: B

8. The ________________ theory states that the strength of ties between people, their spatial closeness, and the size of the group affects the quality and richness of communication in groups.

  1. Social Impact
  2. Stakeholder
  3. Strength of Character
  4. Affective Forecasting

Answer: A

9. Based on Hollenbeck et. al. (2012), in your textbook there are three ‘building blocks’ for differentiating teams – which ONE of these is NOT one of them?

  1. Temporal stability
  2. Skill differentiation
  3. Team Composition
  4. Authority differentiation

Answer: C

10. According to Laughlin  (2011), homogenous groups will outperform heterogeneous groups when the team:

  1. Is performing complex tasks
  2. Is made up of high ability individuals
  3. Is made up of different age groups
  4. All of the above

Answer: B

11. Which of the following is characteristic of a virtual team?

  1. People operate across time, space and organizational boundaries
  2. They use computer mediated communications
  3. People can also meet face to face
  4. All of the above

Answer: D

12. The concern with how groups form, their structure, size, processes, and how they function is known as

  1. Group process theory
  2. Teaming
  3. Storming
  4. Group dynamics

Answer: D

13. According to your textbook a closed-group in which members operate in illicit and illegal ways, and can often involve bullying and dangerous initiation rituals can be referred to as:

  1. A high performance team
  2. A typical team
  3. A motor cycle club
  4. A gang

Answer: D

14. Which ONE of the following is NOT one of the ‘deadly Ins’ of Toxic Emotions at Work:

  1. Incompetence
  2. Insolence
  3. Institutional forces
  4. Inevitability

Answer: B

15. According to your textbook a person who takes on the role of listening to and helping people dealing with stress and pain in the organization is referred to as a:

  1. Idiot
  2. A Manager
  3. A toxic handler
  4. A toxic giver

Answer: C