By the end of this chapter, you will:
- Discuss heath information, communication and the role of health literacy
- Show an awareness of the communication theory and discuss the e-health revolution.
- Understand research about health care professional–patient communication and health message framing
- Consider how health literacy can influence people’s ability to access, understand and use health information
- Examine strategies to make health communication more effective
- Show an awareness of the communication theory and discuss the e-health and m-health revolution