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Heath, C. (2002). Demonstrative suffering: The gestural (re)embodiment of symptoms. Journal of Communication, 52, 597–617. Retrieved from http://onlinelibrary.wiley.com/doi/10.1111/j.1460-2466.2002.tb02564.x/abstract

Weathersbee, T. E., & Maynard, D. W. (2009). Dialling for donations: Practices and actions in the telephone solicitation of human tissues. Sociology of Health & Illness, 31(6), 803–816. Retrieved from http://onlinelibrary.wiley.com/doi/10.1111/j.1467-9566.2009.01189.x/full